In common with most websites, our site uses cookies. These are small text files that are placed on your computer or mobile phone when you visit websites.

Our cookies help us to:

  • Enable our website to function as you’d expect.

  • Improve the performance of the site.

  • Continuously improve our website.

  • Compile statistics about visitor interaction with the website.

  • Make our marketing communications more efficient.

We do not use cookies to:

  • Collect any personally identifiable information without your express permission.

  • Collect any sensitive information without your express permission.

  • Pass data to advertising networks.

  • Pass personally identifiable data to third parties.

  • Pay sales commissions.

Granting us permission to use cookies
If the settings on the software that you are using to view this website (your browser) are adjusted to accept cookies, we take this, and your continued use of our website, to mean that you accept this. Should you wish to remove or not use cookies from our site, you can learn how to do this below, however doing so may mean that our site will not work as you would expect.

Visitor statistics cookies
These cookies are used to collect information about how visitors use our website and. We use the information to compile reports and to help us improve the website. The cookies collect information in an anonymous form, including the number of visitors to the website and blog, where visitors have come to the website from and the pages they visited. We use Google Analytics to anonymously compile web visitor statistics.

Managing cookies
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see and manage what cookies have been set, visit: or

To opt out of being tracked by Google Analytics across all websites, visit:

Changes to this Policy
Fluency may change this privacy policy from time to time and the most up to date version will be found on this page.

This policy was last updated: 04 April 2023.